Client Onboarding Specialist

MEDFAR Clinical Solutions was founded in 2010 by aeronautical engineers who recognised that the healthcare system had not fully utilised technology. The company offers the first cloud‑based Electronic Medical Record in Canada, MYLE, to improve clinical success and patient safety.

Job Description

As a Client Onboarding Specialist you will support clinic staff in adopting the web‑based EMR (MYLE). You will ensure a smooth implementation for each clinic, providing training, configuring infrastructure, and developing clinical processes that optimise the use of MYLE. You will report to the Director of Onboarding and collaborate with a multidisciplinary team.

Main Responsibilities

• Collaborate with the onboarding team to define client requirements.
• Deploy projects remotely and on‑site, adjusting methods based on size and complexity.
• Create and deliver structured training programs for clerical and medical staff.
• Coor...