Client relationship coordinator

Duties & Responsibilities Lead Screening & Qualification Contact inbound and outbound leads to assess interest and fit. Ask qualifying questions to determine suitability. Capture lead information accurately in the CRM. Appointment Setting & Follow-Ups Schedule qualified appointments for the Sales team. Follow up with warm leads and nurture relationships as needed. Ensure smooth transition of leads to the appropriate sales representative. CRM & Lead Tracking Maintain detailed, up-to-date records of all interactions. Provide insights on lead quality and patterns to sales and marketing. Identify opportunities to improve outreach processes. Competencies Required Fully bilingual in English and Afrikaans. 1–3 years’ experience in sales, lead generation, or customer engagement. Strong verbal and written communication skills. Confident and persuasive, with the ability to make effective outbound calls. Skilled at asking probing questions to qualify leads accurately. CRM experience advantageous....