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Client Relationship Manager (KAM)

📍 Monroe Consulting Group • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia • Posted June 06, 2026

Full-time Posted June 06, 2026
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Job Description

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading provider of specialist medical services, delivering accurate expertise and second opinions through a comprehensive network of medical specialists across Malaysia and Asia to hire a Key Account Manager. This job is responsible for ensuring that customers achieve their desired outcomes while using a company's products or services. Their role is to build strong relationships, drive product adoption, and increase customer satisfaction to maximize retention and growth. This opportunity is based in Selangor, Malaysia.

Job Responsibilities:

  • Customer Onboarding: Help new customers understand and successfully use the product.
  • Relationship Management: Maintain strong relationships with key clients, ensuring satisfaction.
  • Product Adoption & Training: Provide guidance and support to maximize product usage.
  • Proactive Engagement: Anticipate customer needs and addres...

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