Client Services Engineer

Job description

HireArt is helping our client find a Client Services Engineer to support employee-facing technical services across a growing and evolving organization.

In this role, you’ll provide hands-on IT support while contributing to longer-term improvements in systems, workflows, and user experience. You’ll work across frontline support and light systems work, helping the team scale effectively while maintaining high-quality service for end users.

The ideal candidate is a strong technical problem-solver who thrives in high-volume support environments but also looks beyond quick fixes to implement scalable, long-term solutions. You’re comfortable working across multiple systems, collaborating with cross-functional teams, and helping elevate overall team capability.

As a Client Services Engineer, you'll:

Provide frontline IT support for employee requests, including access issues, password resets, MFA troubleshooting, and gene...