Client Services Officer

Reporting to the Operations Manager (SA/NT), you will support the day-to-day operations of our Adelaide office, ensuring a smooth and professional experience for all stakeholders.

Key Responsibilities

• Manage the front desk, switchboard, inbox and visitor experience
• Coordinate appointments, bookings and documentation for assessments
• Liaise with consultants, clients and stakeholders to ensure timely delivery of information
• Maintain accurate records, filing systems and compliance standards
• Manage office administration tasks (mail, couriers, banking, cancellations, shredding)
• Support consultants with scheduling changes and logistics
• Build strong relationships with consultants, clients and team members
• Contribute to continuous improvement initiatives
• Provide training and support to team members as needed
• Ensure compliance with policies, procedures and WHS req...