Client Services Project Manager

Job Overview

We are seeking a proactive, delivery‑focused Client Services Project Manager to support the successful execution of client‑facing programs and projects for Proactive AI Agent—a cloud‑hosted conversational platform that leverages AI/NLP/ML to help global brands transform customer journeys across digital channels.

In this role, you will operate in a governance and delivery assurance capacity across pilots, Proof of Value (PoV), and Proof of Concept (PoC) initiatives. Your primary focus will be on reviewing and validating project plans, timelines, status, risks, issues, and remedial actions to ensure alignment with target launch dates, ARR objectives, and sales close milestones. You will contribute accurate, executive‑ready reporting across project and program views and act as a key interface for delivery cadence, transparency, and stakeholder alignment.

Overall program strategy and execution direction are set by leadership and owned by the Pri...