Job Description
Satellite Office is looking for an experienced and qualified account management coordinator to assist achieving our high growth targets.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?
KEY ACCOUNT MANAGEMENT
- Strengthening rapport with clients and accomplishing client requests in a customer‑focused, professional, and courteous manner
- Act as an escalation point and a major advocate of the client
- Ensure an accurate assessment of client satisfaction at all times using various resources- regular daily contacts, weekly, monthly quarterly business reviews, and bi‑annual pulse surveys (via phone or )
- Identify, develop, implement, and make recommendations on strategic value‑adds (innovation)
- Drive inside sales initiatives
ONBOARDING OPERATIONAL SUPPORT
- Conduct onboarding for new hires and nurturing long‑term client and staff relationships
- Establish a clear understanding of the clie...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application