Job Description
About the role
The Client Success team follows a Client for Life Philosophy, ensuring every Gartner client receives value far exceeding their investment. Associates surface clients’ business priorities, break down challenges, and identify the most effective ways to support clients in making the right decisions. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products used by large client teams.
What you will do
- Partner with clients ranging from senior C‑level to junior client professions across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales to ensure successful use of Gartner subscription.
- Introduce Gartner services and capabilities to prospective and new clients, manage accounts, or connect clients with the Gartner expert community.
- Identify client priorities and align Gartner resources to provide best‑in‑class service that enables clients to ach...
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