Client Success Manager

Protect and grow high‑value clients by proactively guiding them to achieve their goals with our RGDH platform, rather than simply reacting to issues.

Responsibilities

• Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration.
• Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients.
• Proactively identify and pursue upsell and cross‑sell opportunities within existing accounts.
• Conduct regular business reviews with clients to understand their evolving needs and ensure Razer Gold's solutions align with their objectives.
• Negotiate and close complex B2B deals with senior decision-makers at enterprise clients.
• Foster and maintain strong client relationships built on trust, transparency, and mutual respect.
• Collaborate across Sales, Product, Marketing, Legal, Risk, and Operation...