Job Description
Location: Remote — US or Canada (or international with native-level American English)
Schedule: Monday – Friday, 10:00 AM – 6:00 PM ET (flexibility for PST clients) | Full-Time
About the Role
You will own the full client lifecycle from onboarding to ongoing account management, act as the primary point of contact for a growing portfolio of clients, and work hand-in-hand with the media buying team to ensure results, retention, and an exceptional client experience.
This role reports directly to the founder and is designed to take all client-facing responsibilities off leadership's plate so the company can continue to scale. The right person will have a clear growth path into a Director‑level leadership position as the team expands.
Key Responsibilities
Client Relationship Management
- Serve as the primary point of contact for all clients, owning all client-facing communication.
- Lead end‑of‑month performance ...
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