Job Description

Client Success Specialist Wanted: Shape the Future of Medical Research (AU Client-Facing)
100% remote, forever
Unlimited paid leave
Hello! We’re Trialfacts, a remote, entrepreneurial company at the forefront of advancing health research. We’re looking for a Client Success Specialist to help our clients successfully recruit participants for their clinical trials. If you’re a relationship-builder with strong organizational and analytical skills, and you thrive in a proactive, forward-thinking, and fast-paced remote environment, this role is for you.


Your Role:

Client Onboarding & Support: Guide new clients through our onboarding process, ensuring they feel confident using our systems and understand how we help them reach their goals.
Enrollment Success: Take initiative to proactively monitor client projects, develop strategies to ensure enrollment targets are met, and swiftly addres...
            

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