Job Description
Title: Client Support Officer (B2B, Email Support,Global Fintech Payments Solutions)
Role: Client Support,Customer Support, B2BFintech Payment Infrastructure
Location: Quezon City, Philippines
Company: Leading Global Fintech Company
Position Type: Full-Time
Reporting to: Head of Global Support
Job Brief
We're hiring a Client Support Officer (B2B, Global Fintech Payments Solutions)to join the front line of a global fintech company that powers real-time cross-border payments in over 130 countries. This Manila-based role supports a direct payment rail (API) used by some of the biggest B2B and B2C payment platforms in the world.
As part of our Customer Experience (CX) support team, you'll work closely with global ops centers across APAC, Eurpoe, and Africa, handling real-time transaction issues, outages, a...
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