Job Description
Job Title: Customer Service Agent – English
Location: Noida, India
Department: Call Center Agent
Shift: Rotational US Shift
Offs: Rotational
Mode: Work from Office
Start Date: Immediate
Key Responsibilities:
- Provide real-time verbal interpretation between LPE customers and English-speaking representatives, ensuring clarity and accuracy.
- Assist customers in understanding complex processes, instructions, or service information with clarity and empathy.
- Partner with the customer team to support interactions across different customer journeys (e.G., support calls, issue resolution).
- Maintain strict confidentiality and professionalism during calls.
- Help document and relay customer issues or needs clearly to internal stakeholders.
- Collaborate with team leads, QA teams, and operations to ensure consistent communication standards are ...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application