Clinic Experience Associate in Barrie

Become a vital part of CBI Health's team as a Clinic Experience Associate in Barrie, ON. Ensure clients feel welcomed while managing scheduling and supporting clinic operations smoothly.
As the first point of contact for clients, you will create an inviting environment at CBI Health’s clinic. This role emphasizes strong communication and problem-solving skills, ensuring clients receive personalized support. You’ll assist with scheduling, respond to inquiries, and maintain efficient clinic operations while promoting client access through digital tools.
Key Responsibilities:
• Create a warm and welcoming atmosphere for clients and staff
• Promptly respond to inquiries via phone and digitally
• Anticipate challenges and resolve issues proactively
• Schedule clients efficiently based on their Care Plan
• Educate clients on using digital platforms like the Client Portal
Requirements:
• Excellent verbal and written communication skills
• Strong problem-solving a...