Job Description
Elevate customer success as a Clio Customer Education Specialist in Toronto, Vancouver, or Calgary. You will drive adoption through engaging, high-impact training sessions to ensure client satisfaction.
In this role within the Customer Education team, you will facilitate instructor-led training to help clients onboard Clio's legal AI tools effectively. You'll also collaborate cross-functionally to update training materials based on participant feedback and product advancements. The focus on outcome-driven learning strategies helps clients achieve their goals successfully.
Key Responsibilities:
• Lead instructor-led training for product adoption
• Prepare course materials based on feedback and updates
• Participate in customer events to deepen engagement
• Capture customer insights to enhance training programs
• Coach team members for effective delivery standards
Requirements:
• Minimum 2 years in training facilitation or customer education
• Experience in ...
In this role within the Customer Education team, you will facilitate instructor-led training to help clients onboard Clio's legal AI tools effectively. You'll also collaborate cross-functionally to update training materials based on participant feedback and product advancements. The focus on outcome-driven learning strategies helps clients achieve their goals successfully.
Key Responsibilities:
• Lead instructor-led training for product adoption
• Prepare course materials based on feedback and updates
• Participate in customer events to deepen engagement
• Capture customer insights to enhance training programs
• Coach team members for effective delivery standards
Requirements:
• Minimum 2 years in training facilitation or customer education
• Experience in ...
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