Cloud Engineer (Amazon Connect)

Cloud Engineer (Amazon Connect) We are looking for an experienced professional to design, deploy, and manage cloud contact center solutions on Amazon Connect. You will own end-to-end configuration, integration, and administration, partnering with business stakeholders to deliver seamless, high-performing customer experiences across multiple channels. What is in it for you: Salaried: $45-55 per hour. Incorporated Business Rate: $56-64 per hour. 6-month contract with the potential for permanent employment. Full-time position: 37.50 hours per week. Remote on Monday and Friday. On-site Tuesday to Thursday. Responsibilities: Design, configure, and support Amazon Connect contact center solutions. Build and enhance IVR workflows and customer interaction flows. Support the business in requesting, analyzing, and implementing new contact center features. Architect and maintain serverless solutions using AWS services, particularly AWS Lambda. Contribute to omnichannel contact center ar...