Job Description
Shape customer journeys in cloud technology as a Technical Service Leader in Cloud Operations. Leverage your extensive experience in SAP consulting to deliver impeccable service and drive customer success.
As a key part of the ECS North America team, you will lead technical service discussions and manage the customer landscape effectively. Your role will involve orchestrating expert input to address complex technical needs while fostering trusted partnerships with clients. You will also guide the execution of cloud roadmaps to align clients with innovative solutions.
Key Responsibilities:
• Act as primary technical advisor for clients
• Manage service delivery expectations and escalations
• Assess security and compliance needs for cloud environments
• Drive technical project management and implementation
• Guide monthly operational reviews and progress assessments
Requirements:
• 12+ years in SAP Basis administration and consulting
• Proven ability in tech...
As a key part of the ECS North America team, you will lead technical service discussions and manage the customer landscape effectively. Your role will involve orchestrating expert input to address complex technical needs while fostering trusted partnerships with clients. You will also guide the execution of cloud roadmaps to align clients with innovative solutions.
Key Responsibilities:
• Act as primary technical advisor for clients
• Manage service delivery expectations and escalations
• Assess security and compliance needs for cloud environments
• Drive technical project management and implementation
• Guide monthly operational reviews and progress assessments
Requirements:
• 12+ years in SAP Basis administration and consulting
• Proven ability in tech...
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