Cloud Service Delivery Analyst

Job Description

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Cloud Service Delivery Analyst - 6 Months - £565 per day inside IR35 - Hybrid - Portsmouth Area Office

We are looking for a Cloud Service Delivery Analyst to support the delivery and continuous improvement of cloud services in a fast-paced IT environment. This role plays a key part in a major transformation programme, helping evolve service delivery practices and supporting the transition to a new IT Operations partner.

Key Responsibilities

• Analyse cloud service usage and produce clear, tailored reports for stakeholders.
• Act as an escalation point for cloud incidents and support major incident management.
• Maintain ITIL-aligned processes and keep knowledge resources up to date.
• Drive service improvements and contribute to service review meetings.
• Collaborate with business a...