Cloud Service Operations Manager

General information- Country
- Mexico
- City
- Mexico City
- Job ID
- *****
- Department
- Infor Consulting Services
- Experience Level
- MID_SENIOR_LEVEL
- Employment Status
- FULL_TIME
- Workplace Type
- Hybrid
- Description & RequirementsInfor Managed Services (IMS) is part of our Global Delivery Services (GDS) division offering a cost-efficient subscription model for our customers helping to maintain their specific software processes.
IMS acts as the primary service provider for any non-standard requirements of Infor ERP Products.
IMS provides world-class service excellence through following ITIL standards set across all Managed Services clients worldwide.
As Service Operations Manager, you will be responsible for managing Infor Managed Services (IMS) agreements as per laid out company policies and procedures, project management guidelines and best practices for service delivery.
The number of customers in y...