Cloud Service Technical Supervisor

Job Title: Cloud Service Technical Supervisor

Company: PT HarvestWell Tech Indonesia

Office Location: Dea Tower, Mega Kuningan, Jakarta, Indonesia

Employment Type: Full-time

Workplace Type: On-site / Hybrid

Job Responsibilities

1. Support basic cloud service configuration, testing, troubleshooting, and project implementation.
2. Assist in understanding customer requirements and preparing suitable cloud service solutions.
3. Support pre-sales technical communication, product explanation, and basic solution presentation.
4. Coordinate with cloud service providers, vendors, partners, customers, and internal teams.
5. Help follow up project delivery, technical issue resolution, and customer feedback.
6. Prepare simple technical documents, solution materials, comparison tables, and project records.
7. Support internal product testing, technical learning, and knowledge accumulation.
8. Rep...