Job Description
EOE/AA/Disabled/Veterans
What will I be doing
As a Reservation Agent you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service options and other solutions to meet Guest and customer needs. Specifically a Reservations Agent will perform the following tasks to the highest standards:
- Convert quickly inquiries into contracted business
- Respond positively to sales inquiries to develop future sales leads
- Identify sales leads as appropriate
- Respond to all customers in a highly professional manner including ensuring all reservations are completed accurately and to the Guests expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
What are we looking for
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with ot...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application