Collection & Delivery Manager

Job reference number
Collection & Delivery Manager

£40,457 per annum plus £3,222 London allowance, potential 15% bonus and 25 days annual leave plus bank holidays.

Full time, Permanent

London South East PFW Depot, Crayford, DA1 4QX

Attendance: Monday - Friday 11:00 - 19:00 – flexibility required.

About the role

Line manager to 27 delivery and collection drivers, including warehouse and self‑employed owner drives.

Drive depot performance through resource and contingency planning, ensuring quality of service, productivity, and high customer service satisfaction.

Lead the resolution of enquiries and complaints, maintaining the performance of the unit and overall safety of the team.

Collaborate closely with the local sales team to increase revenue opportunities and highlight any network conformance issues.

About you

• Background in express parcels with experience in a unionised envir...