Job Description

KEY ACCOUNTABILITIES: 
Regularly and persistently chasing debtors by telephone, email, and letter.

Ensure customers pay on time and negotiate re-payment plans.

Coordinate with the site team for and seeking all required documents MIR / WIR for the payment application. In addition, ensure timely submission of payment applications and receipt of payment certificates.

Communicate outstanding debts in an efficient manner with customers as well as the rest of the business including accounts and sales teams respectively.

Identify incorrect invoices early, understand reasons, record, track, and recommend fixes.

Reconcile customer accounts.

Contribute to daily, weekly and month end collection reporting & account reconciliations.

Oversee the collection of customer accounts ensuring customer satisfaction.

Processing and generating reminder letters, monthly statements and obtain period...

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Collection Officer

Job Description

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