Full Time Posted June 19, 2026
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Job Description

Posting Details

Job Details

Description

An exciting opportunity awaits


As a Collection Support Agent you will seek to assist the Collection Officers in mitigating losses to the credit union as well as ensuring SCU Risk Tolerances are being achieved by assisting in administrative duties involved in the collection efforts.


Specific Responsibilities:

  • Assist the Loss Prevention Team in collecting and compiling information and documentation to assist in managing Bankruptcy claims, Consumer Proposals and other third party demands in an effort to help minimize losses to the credit union when possible.


  • Assist in backup of Loss Prevention Agent when it comes to Pay no Pay decisioning requirements.



  • Assist the collection team in preparing and determining collection items to be written off by preparing the paperwork required.

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