Collections Coordinator

Overview

We are seeking a motivated and detail-oriented Collections Specialist to join our finance team. The ideal candidate will be responsible for managing outstanding accounts receivable, ensuring timely collections, and maintaining positive relationships with clients. You will play a crucial role in optimizing cash flow and minimizing bad debt.

Responsibilities

• Collections Management: Manage and collect overdue accounts through phone calls, emails, and written correspondence.
• Account Analysis: Review customer accounts to identify payment issues and discrepancies.
• Dispute Resolution: Collaborate with customers and internal teams to resolve billing disputes and payment inquiries.
• Reporting: Maintain accurate records of collections activities and provide regular reports on account statuses and trends.
• Customer Relationship Management: Build and maintain strong relati...