Permanent / Full Time Posted June 08, 2026
Apply Now

Job Description

Are you experienced in collections and passionate about helping customers find positive payment solutions? Do you thrive in a fast-paced environment where strong communication, negotiation skills and customer service are highly valued?

A leading CBD-based organisation is seeking a motivated Collections Officer to join a supportive and high-performing team focused on achieving strong outcomes while maintaining a customer-first approach.

About the Role
  • Manage a portfolio of overdue customer accounts
  • Negotiate payment arrangements and assist customers with account resolutions
  • Deliver professional, empathetic and solutions-focused customer service
  • Maintain accurate account notes, records and documentation
  • Work closely with internal teams and customers to resolve account queries and disputes
  • Achieve collection targets while maintaining positive customer relationships
  • Handle inbound and outbound customer communicat...
  • Apply for This Position

    Ready to take the next step? Click the button below to submit your application.

    Submit Application