Job Description
Join to apply for the Collections Officer day shift role at ColCap Financial Group
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Join to apply for the Collections Officer day shift role at ColCap Financial Group
Why Join Us?
Play a vital role in recovering outstanding loan repayments and supporting customers in financial difficulty. If youre confident, detail-oriented, and thrive in a fast-paced environment, this role is for you!
Key Responsibilities
- Manage a portfolio of customer accounts and assess repayment status
- Collect outstanding repayments, fees, and charges
- Provide support to clients in financial hardship
- Handle Arrears inbox, emails, and phone calls
- Respond to queries and disputes quickly and accurately
- Assist Customer Service team and back up senior Collections Officers
- Ensure timely completion of tasks and maintain...
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