Active Utilities

Active Utilities (AU) is an innovative company servicing Australian embedded network (EN) multiple-occupant locations with telephony, internet/data, electricity, and other utility needs.

Responsibilities

• Make a high volume of outbound calls and send electronic communications to follow up on outstanding debtor balances.
  

• Handle inbound calls and electronic communications from customers regarding account status, personal details, outstanding balances, and other ad hoc enquiries.
  

• Document collection activities, customer interactions, and attendance at team meetings.
  

• Perform data integrity checks to e...