Job Description
**Overview**
We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.
**Responsibilities**
+ Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
+ Process credit card payments including posting to accounts and logging activity
+ Provide a high level of customer account management by properly maintaining account information and data
+ Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
+ Resolve all dispute cases to a mutual satisfactory end between the customer and company
+ Analyze accounts receivable information to determine priority and produce aging reports
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incen...
We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.
**Responsibilities**
+ Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
+ Process credit card payments including posting to accounts and logging activity
+ Provide a high level of customer account management by properly maintaining account information and data
+ Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
+ Resolve all dispute cases to a mutual satisfactory end between the customer and company
+ Analyze accounts receivable information to determine priority and produce aging reports
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incen...
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