Job Description
Job Description Job Description
We are looking for a Collision Rep/ Estimator. We are willing to train you toward your success.
What are the daily job responsibilities?
- Greeting customers and discussing auto repair options.
- Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.
- Asking for the sale on all auto estimates.
- Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.
- Understanding basic parameters of collision repair as well as insurance programs. (ex.)
- Producing repair orders for customers, including cost and time estimates, with full transparency.
- Communicating frequently with technicians and parts associates to ensure timely completion of work.
- Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.
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