Job Description
Responsibilities
- Workforce & Internal Messaging
- Assist with shaping and delivering strategies that keep teams informed and operationally cohesive
- Write and circulate internal updates such as bulletins, leadership notes, intranet articles, and all‑staff emails
- Help craft executive messages, organisational announcements, and transformation‑focused communications
- Safeguard message consistency between sites and operational units
- Contribute to staff engagement activities and awareness campaigns
- Manage communication flows during service interruptions or operational shifts
- Public & Customer‑Facing Communications
- Work alongside marketing to produce and steer external narratives aimed at clients and the wider public
- Compose media releases, corporate statements, and public announcements
- Own communications concerning timetable changes, disruptions, ...
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