Compliance & Complaints Strategy Lead

Great Eastern in Kuala Lumpur is seeking a professional to oversee and strengthen complaint handling and regulatory compliance functions. You will establish policies for customer complaints and ensure effective resolution. The ideal candidate will have 1-3 years of experience in Customer Service or Insurance with a strong customer focus and problem-solving skills.

Integrity and teamwork are vital for this role as you work to safeguard the company’s reputation and operational integrity.