Concierge

We are currently seeking a reliable and friendly Concierge Assistant to join our team in Ajman. As a Concierge Assistant you will be responsible for providing exceptional customer service and assisting guests with their needs during their stay.

• Greet guests upon arrival and assist with the check‑in process.
• Provide information about hotel amenities, local attractions, and transportation options.
• Respond to guest inquiries and requests promptly and efficiently.
• Make reservations for guests at restaurants, theatres, and other venues.
• Arrange transportation for guests as needed.
• Maintain a clean and organized lobby area.
• Assist with luggage handling and delivery to guest rooms.
• Process payments for services such as laundry and room service.
• Handle any guest complaints or issues in a professional manner.

• High school diploma or equivalent educ...