Job Description

Contact Centre Sales & Solution Leader - Birmingham Reference Code:  -en_GBContract Type:PermanentProfessional Communities: Business Analysis
About the Job you're Considering  
Capgeminis Intelligent Customer Operations practice is focused on the design, build and operate acrossclients Customer Operations and Contact Centres. This includes: 
Best-in-class customer journey design and implementation. 
Design of digitally enabled operating models and contact strategies. 
Contact Centre and CRM technology deployment. 
Data and insight-led approaches to improve future CX outcomes. 
Running and transformation BPO contact centre operations 
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will...
            

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