Job Description
1. The primary responsibility of the role is to perform analysis, quality checks on digital content of the e-book and to identify errors as well as validating errors reported by various systems and customers.
2. The role will require the candidate to quickly understand the e-book content quality standards, operation workflow tools and other supporting tools.
3. Associate needs to continuously adapt to and learn the new features of various tools and systems. -Associate has to follow SOP to catch errors in the content.
4. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. Associate will need to use software tools for quality audit, content editing and data capture.
5. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on their compliance to thes...
2. The role will require the candidate to quickly understand the e-book content quality standards, operation workflow tools and other supporting tools.
3. Associate needs to continuously adapt to and learn the new features of various tools and systems. -Associate has to follow SOP to catch errors in the content.
4. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. Associate will need to use software tools for quality audit, content editing and data capture.
5. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on their compliance to thes...
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