Job Description
About the Role
You'll be part of our call centre team. You’ll play a pivotal role in this fast paced inbound/outbound centre to confirm customer appointments.
- Senior high level calls for pre-booked appointment
- Maintain detailed audit files
- Review documents to identify risks
- Administration tasks including Email/SMS correspondence
- Undertake general and ad-hoc administrative tasks to support management
- Clearly and concisely represent our solution and brand over the phone
- Engage and overcome objections/find solutions
- Document and manage relevant changes to a high lev...
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