Control Room Operator

Reports To: Head of Security & Infrastructure, Security Account Manager, Security Shift Manager

Job type: 42 hours per week

Salary: £16.59 per hour

Provide a safe and secure environment for all staff, tenants, visitors, students and contractors, following instructions from Control Room Supervisor and the designated Shift Manager. Be able to lead with a service excellence approach to all customers in line with the site Assignment Instructions and Standard Operating Procedures.

Duties

• Service excellence to all customers.
• Monitor and operate CCTV systems, conducting CCTV patrols in compliance with GDPR best practices.
• Fire panel management, responding to activations, and assisting with fire evacuations.
• Maintain logs and documentation, including fire log books and digital reporting systems (E-DOB, Genetec, Datastation, EverBridge, SharePoint, Locale and more).
• Manage team deployment timetable, en...