CRM Lead: AI Personalisation for iGaming

Grace Media, located in Manchester, is seeking a CRM Manager with proven experience in iGaming to design and execute effective CRM strategies for both casino and sportsbook products. The role includes leveraging AI to enhance customer interactions and ensuring compliance with UKGC regulations.

You will lead a team, ensuring the best practices in player communication, while also analyzing key metrics to drive ROI. Strong leadership and communication skills are vital for success in this position.