Job Description
**Your Tasks**:
You are the link between our consumers and our products. You are responsible to build a positive and emotional connection to our products and to ensure that we have satisfied and loyal consumers to drive engagement and conversion rates. This is relevant at all online touchpoints including reviews & ratings and loyalty programs.
RESPONSIBILITIES:
Development of strategies to capture leads with the aim of growing the database.
Form management and connection to the salesforce tool on the nivea website
Wow our Consumers (Define the consumer journey once it is registered in the database
Analyze insights and market data, and use your finding to steer innovative projects
Daily check of reviews & ratings for all our brands across all key platforms
Ongoing feedback to our consumers via platforms (Amazon Reviews) in case of bad experience and to ensure Consumer loyalty
Work closely with regulatory and brand teams to align on feedbacks
Ensure we are i...
You are the link between our consumers and our products. You are responsible to build a positive and emotional connection to our products and to ensure that we have satisfied and loyal consumers to drive engagement and conversion rates. This is relevant at all online touchpoints including reviews & ratings and loyalty programs.
RESPONSIBILITIES:
Development of strategies to capture leads with the aim of growing the database.
Form management and connection to the salesforce tool on the nivea website
Wow our Consumers (Define the consumer journey once it is registered in the database
Analyze insights and market data, and use your finding to steer innovative projects
Daily check of reviews & ratings for all our brands across all key platforms
Ongoing feedback to our consumers via platforms (Amazon Reviews) in case of bad experience and to ensure Consumer loyalty
Work closely with regulatory and brand teams to align on feedbacks
Ensure we are i...
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