Cssc Front Line Representative

Application Deadline: As soon as possible- Workplace: Hybrid Position- Location: Apodaca, MX, N.L. *****- Contract Type: Full-Time- Employment Type: Regular**What is the job about?
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**_Grundfos_** is seeking an experienced **_CSSC Frontline Representative_** to join its **_Water Utility America ́s_** team.
The **_Frontline Representative_** contributes to a thriving sales team whilst delivering world class customer services through various Customer channels i.e. telephone, E-mail, live chat, instant messaging etc.
Provide Customer contact resolution on general and potentially complex inquiries within a timely manner (as predefined by Group guidelines) to resolve and decide on the further processing of business transactions based on defined processes.
Support Order Entry related support to Customers and sales teams.
Support managing and optimizing Customer inquiries to allow for timely completion.
This position reports directly to the_ CSSC Supervisor _a...