Job Description

 Culture Coach 
 Culture Coach 
 Req ID#: 410577  Cairo, Cairo, Egypt, EG 
 Job Description: Job Description – Communications Coach
Job Summary
A Communications Coach (also known as Foundation Skills Trainer) welcomes new hires to the company, orients them on the company’s policies and code of conduct, and prepares agents with the basic skills needed for the role of a customer service representative through a 4-day language and culture training program.
Job Responsibilities 
 Training Facilitation
Facilitates New Employee Orientation

Facilitates language and culture training Pronunciation
Grammar and Vocabulary
Discourse Competency
Interactive Fluency
US Culture and Customer Behavior 

Ensures all trainees complete required Foundever courses

Coordinates schedule of orientation with guest HR speakers 

Conducts coachi...
            

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