Job Description
UKG Pro Scheduling and Forecasting Consultant
Role Overview
The UKG Pro Scheduling and Forecasting Consultant is responsible for implementing and optimizing UKG Pro Workforce Management solutions, focusing on Forecasting and Scheduling modules.
This role ensures accurate labor demand predictions and efficient staff scheduling to meet service levels, compliance, and cost objectives.
Key Responsibilities
Solution Design & Configuration
- Conduct workshops to gather requirements for forecasting and scheduling.
- Configure UKG Pro WFM Forecasting models (drivers, calendars, seasonality) and Scheduling rules (coverage, shift patterns, compliance).
- Align forecasting outputs with scheduling constraints for optimal labor plans.
Data Integration & Validation
- Collaborate with integration teams to establish secure data flows (POS, traffic, call volumes).
- Validate historica...
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