Job Description
What You'll Do
Client Relationship Manageme
ntt Own and manage a portfolio of U. S.-based client accou
nts Serve as the primary point of contact for clie
nts Ensure a consistently high-quality client experie
nc
Account Growth & Reten
tionon Create tailored food program pro
posals Upsell new services, events, and expanded pr
ograms Identify risks and opportunities before they impact ret
enti
Cross-Functional Collabo
rationion Partner with Sales, Operations, and Restaur
ant teams Maintain accurate account data i
n Hub Spot Share client insights and feedback with l
eaders
What Success Looks Like (First
~90 Days)ays)Independently managing assigned cli
~ ent accounts Building trust with clients and in
~ ternal teams Driving retention and accou
~ nt expansion Becoming a trusted partner t
o leader
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