Job Description
Join KONE, a Top Employer in the UAE, and become part of a global company that is shaping the future of urban mobility. We are committed to developing local talent and providing meaningful career growth opportunities in a collaborative and people-focused environment.
What You'll Do
- Handle inbound and outbound customer calls professionally and efficiently.
- Manage service requests, callouts, and customer inquiries.
- Support customers during emergency and safety-related situations with empathy and confidence.
- Coordinate with technicians and internal teams to ensure the timely resolution of customer issues.
- Follow up on open cases and maintain accurate records.
- Support customer satisfaction surveys and service improvement initiatives.
What We're Looking For
- UAE National (Family Book holder).
- Bachelor's degree or equivalent qualification.
- Strong communication sk...
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