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Customer Care Associate

📍 Stoakley-Stewart Consultants • Dorval, Quebec, Canada • Posted March 13, 2026

Full Time Posted March 13, 2026
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Job Description

The Opportunity

This position will manage multiple, ongoing tasks in conjunction with the Customer Care Team and Order Delivery. You will ensure exceptional customer case through the support and service of customer requirements within the organization.

Position Description

  • Manage orders and their processing accuracy to ensure prompt resolution and sales order confirmation

  • Take ownership of the customer care order inbox

  • Respond and communicate with existing customers and new clients

  • Update customer information into the system, addresses, contacts and their customer products codes

  • Respond to customer inquiries in a timely manner

  • Process order shipment documents from third party warehouses

  • Ensure compliance with all health and safety regulations, GMP’s and HACCP requirements

    • Experience

  • Minimum 2 years of experience in a customer care/se...

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