Full-time Posted June 12, 2026
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Job Description

Customer Care Coordinator

Location: Shanghai - Hu Tai Road 
Req ID: 29199 

Job Responsibilities


Customer Management (Order Fulfilment)

  • Manage customer order processing from order receipt until order delivered/invoicing as per customer requirement and in accordance with company policy.
  • Logistics & Shipping

  • Coordinate with order management team on shipment activation.
  • Warehousing & inventories management

  • Manage 3PL warehouse to ensure stock accuracy and service level are maintain.
  • Vendor Management/Purchasing

  • Responsible for direct and indirect vendor/purchase.
  • Reporting and monitoring

  • Drive the purchasing activities and improvements
  • Job Requirements

  • Thorough understanding of custom regulations, procedures and documentation requirement for both import and export shipments...
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