Job Description

Customer Care Manager
Contract Type
Permanent
Country
United Arab Emirates
Location
Dubai
Your opportunity
Support Customer requests for emergencies, trouble shooting and technical assistance during warranty
and life cycle of the equipment by securing HSS&E (Health, Safety, Security & Environmental).
Lead complete solution delivery from customer call until complete issue resolution with the help of
experts from Product Support. Is a key role between customer and After Sales Manager for technical
problem solving and advice.
Your Mission
Responsibilities:
Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS&E standards to ensure general support requests from customers are answered.

        

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