Job Description
**Customer Care Ops Lead**
**Location:** Docklands
Our brands include **FOXTEL, FOX SPORTS Australia, FOXTEL Media, Kayo Sports and BINGE** . Our purpose is to bring home Australia’s most valued entertainment experience.
Working at Foxtel means being part of something different, better, special. We put our customers first, we own it, we’re authentic, we focus on changing the game, and we win together.
We have a **Benefits Program** with something for everyone, but we’re in the entertainment business, so what would a Foxtel benefits program be without a free Foxtel subscription and discounted broadband ? We have Fox Flex which is a combination of working from home and , paid birthday, cultural and parental leave and a whole lot more. As the **Customer Care Operations Lead** you will drive the daily service delivery of our outsourced contact centre partners for Kayo, BINGE, Flash, Watch AFL/NRL and future streaming products.
While we strive for a frictio...
Working at Foxtel means being part of something different, better, special. We put our customers first, we own it, we’re authentic, we focus on changing the game, and we win together.
We have a **Benefits Program** with something for everyone, but we’re in the entertainment business, so what would a Foxtel benefits program be without a free Foxtel subscription and discounted broadband ? We have Fox Flex which is a combination of working from home and , paid birthday, cultural and parental leave and a whole lot more. As the **Customer Care Operations Lead** you will drive the daily service delivery of our outsourced contact centre partners for Kayo, BINGE, Flash, Watch AFL/NRL and future streaming products.
While we strive for a frictio...
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