Job Description
As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor
Key Responsibilities
- Manage incoming call with professionalism and courtesy
- Assist customers by providing product and service details
- Address and resolve issues promptly and accurately
- Handle account updates, service requests, and related transactions
- Keep records updated and document customer interactions
- Adhere to company policies, scripts, and performance standards
Requirements
- At least 6 months call center experience
- Willing To Work On Site
- Good communication skills
- Confident in speaking in English
- HS/SHS graduate
Perks & Benefits
- Paid training—Earn while you learn!
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