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Customer Care representative - Near North Customs - Afternoon Shift

📍 Manitoulin Transport • Barrie, Ontario, Canada • Posted March 14, 2026

Full-time Posted March 14, 2026
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Job Description

Job Description

The successful candidate will be responsible for the following:

  • Ensure shipments are not delayed at border by accurately completing documentation or providing information to ensure documentation is complete within pre-assigned time limits
  • Ensure customs paperwork are legal and accurate documents
  • Examine all incoming customs invoices to check for accuracy of weights, values, tariff codes, quantity, GST, duty and excise tax
  • Flag shipments that may require amendment and pass appropriate information along to Team Leader to avoid fines
  • Track shipments to ensure shipments have been released by customs – go online and track entries by reference number, print copy and attach to customs document
  • Prepare and apply for Import Permits
  • Ensure customs information and knowledge is constantly kept up to date
  • Coordinate with other internal staff regarding any customs issues
  • Liaison betwe...

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